Operations​/Safety Manager

About the Position

Become a part of our Transdev team as an Operations and Safety Manager in Bridgeport, CT. This position assists the General Manager in supervising daily operations, monitors employee performance, oversees the safety and training department, identifies safety issues, and addresses operational needs. We hire individuals who make safety and customer service their top priorities. This role is ideal for those who are driven, confident, and determined to succeed.

Salary range: $74,000–$86,000.

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days (8 standard and 4 floating)
• Other standard benefits: 401(k) retirement plan, medical, dental, vision, life insurance, short‑term disability, voluntary long‑term disability

• Assist the General Manager in the day‑to‑day operational oversight of location operations, including Safety, Human Resources, and Finance
• Administer driver hiring and compliance process (e.g., interviewing and driver selection, collecting applications, criminal background checks)
• Hire, develop, and discipline drivers and staff directly
• Focus on safety, accidents, and customer complaint resolution
• Provide various reports and analyses, including safety trends; develop cost‑saving recommendations
• Assume first‑line supervision of location employees and ensure company policies and procedures are followed
• Monitor and evaluate Operations activities, such as vehicle on‑time statistics, missed runs, customer complaint data, accident data, road call data, and other operations‑related functions
• Direct and guide location trainers; develop and monitor the contents of classroom training to ensure compliance; teach classes as required; schedule and conduct re‑certification and retraining
• Provide assistance and training to drivers and attendants on passenger management and other safety‑related issues
• Perform other duties as assigned, including assistance with other areas based on location needs

• Three years’ experience in paratransit operations (preferred)
• Three years of transit supervisory experience
• Possesses National Safety Council Defensive Driving Instructor certification or similar certifications in Safety
• Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws for operating demand response transportation services (FTA, DOT, ADA, Drug & Alcohol, DOJ Title VI, and State DOT regulation)
• Computer literate with working knowledge of Microsoft Office
• Ability to prioritize tasks effectively and manage time efficiently
• Ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public
• Work extended hours, including weekends and holidays, if needed
• Demonstrate regular and consistent attendance and punctuality
• Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact HR.T

Transdev maintains a drug‑free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
• Successfully pass a pre‑employment drug screen

Transdev, based near Chicago, is North America’s largest private‑sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services. It is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Transdev Group operates in 17 countries and provides passengers daily the freedom to connect to what they care about in their cities.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or any other classification protected by federal, state, or local law. EEO is the law poster: http://www
1.eeoc.gov/employers/poster.cfm

• Job Category:
  Management & Above
• Job Type: Full Time
• Location:
  
  Bridgeport, CT
• Seniority Level: Mid‑Senior
• Employment Type:
  
  Full‑time
• Job Function:
  Management & Manufacturing
• Industry: Truck Transportation