Field Installation Technician

## Field Installation Technician Apply:
Bridgeport, TX:
Full time:
Posted Yesterday:
JR100641
** Company Overview
** We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.
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* Job description:

** The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment.
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* Essential Functions:

***** Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
**** Perform site surveys for potential customers to evaluate serviceability.
* Diagnose customer problems at service calls and restore functional service to existing customers.
* Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.
* Configure routers and customer computers for access to Internet services.
* Perform equipment upgrades for existing customers
* Perform other duties as assigned
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* Skills:

*** Must be professional in dress, speech, and manner.
* Ability to work independently, using sound judgement principles.
* Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
* Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
* Must demonstrate a desire to learn, supported with a love for technology.
* Must pass a drug screening test, a criminal background check, have and maintain a valid DL with a safe/acceptable driving record in compliance with company policy.
* Must be able to use tools to install equipment.
** Work Environment/Hazards:
*** Working in outdoor elements such as cold, hot, precipitation and wind
* In proximity of heavy machinery and moving vehicles
* Moderate noise level
* Use of PPE
** Physical Demands:
*** Frequently moving, transporting, positioning objects of at least 60 pounds or more
* Must be able to climb roof tops of all types and to perform job duties from high places.
* Must be able to pull own body weight plus equipment weight up roofs and vertical tower repeatedly
* Frequently required to stand, walk, stoop, sit, and climb ladders and communication towers and work in an elevated position
* Frequently required to use hand and power tools
* Must have the ability to climb extended heights upwards of 200 feet
* Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.
** Working Hours/Days:
*** 40 hours minimum
* Overtime as needed
* On Call as needed

Job Type: Full-time Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Referral program
* Retirement plan
* Vision insurance