Component Repair and Overhaul Manager Job Bridgeport area,West Virginia USA,Management

MHI RJ Aviation Group (MHIRJ) is the merging of two important heritages:
Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.

We’re hiring a CR&O Manager to help drive our continued success!

Purpose of the role:

MHIRJ’s network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S. The CR&O Manager is responsible for managing the performance of all repair activities, deliver on schedule and meet budget obligations. The manager will ensure all resources are available to achieve safety, quality, and regulatory compliance standards, as well as drive customer satisfaction.

They will serve as the primary customer point of contact for all repair activities and address any concerns. The Component Repair Manager will be accountable for span times, budget performance, invoicing, safety, quality, compliance, identify potential risks and manage constraints to meet or exceed KPI’s. The Component Repair Manager will oversee the leadership of all team members and drive safety and quality standards.

They will facilitate daily status meetings to align resources for cross-role collaboration to improve operational efficiency, compliance standards and resolve operational challenges. The Component Repair Manager will notify the Director of Component Repair & Overhaul immediately of any issues that will affect safety, quality, compliance standards, productivity or customer relations.

Here are the daily responsibilities of a CR&O Manager:

Manage the performance of all work packages, deliver on schedule, and meet budget obligation.
Work with a team to manage safety, quality, labor, and production schedules.
Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, and warranty issues. Upsells additional work to Customer.
Perform Project Management duties for 200 work packages per month to include identification of potential risks and management of constraints. Price codes, work orders, reviews labor charges, builds, reviews, and delivers Pro Forma invoice.
Execute and maintain schedule through delivery and follow-up. Monitor and oversee workflow to ensure work package is on schedule and within budget, including shop floor efficiency.
Facilitate status meetings with all departments and shops; update daily reports on status of each component.
Assist and coordinate special programs (i.e., EMX, SAP, PR process, etc) with Planning, Invoice Analysts and Materials.
Review, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs)
Perform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure).
Responsible for meeting or exceeding facility financial objectives on all projects. Issues and collects DPRs, reviews payment terms with Customer.

Here is what is required to succeed:

Minimum of five (5) years of experience performing heavy maintenance or component repair.
Minimum of two (2) years of leadership experience with direct reports.
Working knowledge of applicable Federal Aviation Regulations, for example: part 91, 121, 135, and 145
Working knowledge of EASA
Proficiency with computerized aircraft maintenance documentation systems
Working knowledge of aircraft maintenance inspection programs.
Working knowledge of Environmental, Health & Safety rules…