Case Manager; Release

Case Manager (Work Release)

Location: Dover, DE and Swedesboro, NJ

Job Overview: Provide intake, assessment and case management services to Kintock clients, which includes ongoing assessment for program eligibility, monitoring all aspects of care and client services, and ensuring clients’ needs are met. Individual counseling and psycho‑educational classes may be included at the discretion of the Program Director.

• Develop a comprehensive plan of care that meets the client’s needs
• Provide the client with information on community and agency services and make appropriate referrals
• Educate the client on all aspects of program participation, including rights, responsibilities, and appeal rights
• Utilize case‑management skills such as brokering, advocacy, monitoring, and discharge planning to link clients and families to resources and services
• Work closely with the client to develop and revise client‑focused care plans that meet client needs
• Schedule and/or participate in case conferences with clients/caregivers, plan services, and negotiate agreements
• Provide discharge planning for dis‑enrolled clients to ensure their needs are met
• Maintain the client’s physical file with required forms as per policy
• Ensure all services are supported by a care plan and case‑note documentation
• Ensure that all court stipulations are met for each resident assigned to the caseload
• Facilitate required Cognitive Behavioral Workshops and classes
• Perform all assigned ACA‑related duties
• Attend ACA and other mandatory training classes in accordance with Kintock training policies
• Provide transportation for residents as needed
• Perform other work‑related duties as assigned by the Senior Case Manager or Director

• Excellent oral and written communication skills
• Minimum six‑months of relevant experience preferred
• Valid driver’s license
• Bi‑lingual in English/Spanish preferred

Microsoft Office Suite (Word, Excel, Outlook)

Required to perform assigned ACA‑related duties (details provided in training).

• Ability to follow course curriculum, facilitate groups and/or workshops
• Learn, analyze, and interpret contract rules, regulations, policies, and procedures
• Participate as an effective member of a program team

High School Diploma (or equivalent) required;
Bachelor’s degree in Criminal Justice or a Social Science required.

Entry level

Full‑time

Other

Non‑profit Organizations