AVP, D&A, Sales, Finance & Salesforce

AVP, Head of Data and Analytics – Sales, Broker, Finance and Small Business Solutions

Location:

Cary, NC;
Bridgewater, NJ; NYC. This position can be based at our Cary, NC or our corporate headquarters in NYC or in the Bridgewater, NJ office. Currently, we are on a hybrid schedule with 3 days per week in the office.

Travel required:

10–20% for stakeholder meetings, office location visits and industry conferences.

The position sits within the newly consolidated Data and Analytics (D&A) organization supporting the U.S. Business of Met Life. U.S. D&A assists all business lines of Met Life’s U.S. business (about 2/3 of Met Life Global by earnings) with everything related to data, analytics and data science, from data infrastructure, data governance, data engineering, data modeling, data analysis to business intelligence, data science and AI.

Met Life is seeking an experienced AVP within Group Level D&A under U.S. Business D&A Organization, to lead data and analytics teams for Sales, Broker, Finance and Small Business Solutions domains. Reporting directly to VP of Group Level D&A, this position will oversee all D&A efforts under these domains and all D&A personnel working on this portfolio.

• Serve as a vital member of the extended Employer leadership team, participating in strategic planning and goal setting. Build strategic partnerships with key business, technology, and other leaders. Given the enterprise importance of Sales, Broker & Finance data, the role is also a key Technology leader.
• Lead the cultural shift from a traditional technology-focused data team to a business-outcome-driven mindset. Develop training programs for domain knowledge and communication skills. Redesign performance metrics to emphasize business impact and stakeholder satisfaction.
• Act as the D&A liaison to business leadership and stakeholders for all data products and deliverables related to Sales, Broker, Finance & Small Business Solutions domains. Identify and collaborate with necessary stakeholders to design effective and scalable data platforms for these domains. Review and approve the design of the data platforms.
• Communicate the business vision to D&A and prioritize team deliverables that align with immediate business goals and needs.
• Co-develop and execute the data and analytics roadmap for Sales, Broker and Finance domains, aligned with business objectives and enterprise data strategy.
• Modernize and expand current data infrastructure, pipelines and logic. Establish go-to data platforms for Sales, Broker & Finance data domains for all analytical and reporting needs.
• Design, integrate, and manage data architecture and quality within the Salesforce platform to support business strategy and operations. Develop scalable and efficient data models and architectures within Salesforce that uphold data quality, integrity, and security. Lead data integration efforts between enterprise systems and Salesforce. Oversee data migration, transformation, engineering, and dashboarding activities.
• Provide reporting and analytics capabilities, including self-service analytics. Develop & deliver dashboards with built-in self-service capabilities that provide critical KPIs to create high business value. Collaborate with business stakeholders to understand their data needs and challenges.
• Direct the evolution of Sales, Broker & Finance data platforms and solutions for customers, brokers and external data partnerships.
• Establish governance frameworks for data modeling, metadata, data quality and related regulatory compliance. Create D&A-side data owners and data stewards with expertise in Sales and Broker domain knowledge.
• Fully integrate a global team spanning U.S., India-based and consulting resources. Drive consistent culture and performance standards to maximize effectiveness. Design career development paths for high-potential talent.
• Proactively identify and propose data-driven solutions to business challenges, leading the analytics organization beyond a traditional service provider role to become a strategic innovation partner driving business transformation.

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