Global Medical Information Systems Operations Lead – Veeva MedInquiry & Global Deployment
Listed on 2026-10-22
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IT/Tech
Change Management, Business Systems & Technology Analysis, IT Business Analyst
Bridgewater, United States
- Industry Pharma/Biotech/Clinical Research
- State/Province New Jersey
- Country United States
Axiom Path is an AI-first recruiting and staffing firm delivering RPO, MSP, and direct-hire solutions to enterprise clients across the U.S. Our team of experienced recruiters, supported by purpose-built automation, moves faster and communicates better so clients get qualified talent sooner and candidates get a clear, responsive process from first contact to start date.
Job Description Be Part Of A High-Performing TeamJoin a growing biopharmaceutical organization focused on advancing innovative therapies for patients with serious and rare diseases. The Global Medical Affairs organization plays an essential role in delivering accurate, compliant, and timely medical information to healthcare professionals and other stakeholders worldwide.
This opportunity supports a major global Medical Information technology initiative, focused on optimizing inquiry management operations and preparing for the deployment of a unified platform across the United States, Europe, and Japan. Working alongside Medical Information, Pharmacovigilance, Regulatory Affairs, Quality, Compliance, and IT teams, this professional will help strengthen operational processes, standardize global workflows, and support the successful implementation of a modern Medical Information system.
What'sIn Store For You
Flexible weekly schedule:
Approximately 20–40 hours per week, depending on project demands.
East Coast working hours:
Must be available to collaborate during Eastern Time business hours.
Global project exposure:
Support a Medical Information technology rollout spanning the United States, Europe, and Japan.
Specialized technology experience:
Contribute to the implementation and optimization of Veeva Med Inquiry.
Cross-functional collaboration:
Partner with global Medical Affairs, Technology, Quality, Compliance, and Regulatory stakeholders.
Operational ownership:
Help shape standardized workflows, documentation, and system readiness processes supporting long-term global operations.
Support the implementation, optimization, and operational readiness of a global Medical Information inquiry management platform, with an emphasis on Veeva Med Inquiry.
Evaluate existing Medical Information processes, identify operational gaps, and recommend improvements to enhance efficiency, consistency, and compliance.
Develop, revise, and maintain global Standard Operating Procedures (SOPs), Work Instructions, process maps, and supporting operational documentation.
Translate Medical Information business needs into documented business and functional requirements that support system configuration and workflow design.
Coordinate with technical and business stakeholders to ensure inquiry management processes align with operational requirements, quality standards, and regulatory expectations.
Support system validation readiness through documentation reviews, test-script assessments, User Acceptance Testing (UAT), defect tracking, and issue resolution.
Contribute to global implementation planning and workflow harmonization across U.S., European, and Japanese Medical Information operations.
Strengthen end-to-end inquiry management processes, including inquiry intake, response workflows, medical content management, and Pharmacovigilance coordination.
Maintain project documentation, implementation deliverables, and operational governance materials.
Identify opportunities to improve system utilization, workflow automation, process consistency, and operational reporting.
Support additional Medical Information initiatives involving…
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