Commercial Lines Senior Account Manager

Account Executive — Commercial Lines

Established in 2011, World Insurance Associates (WIA) is one of the fastest‑growing insurance brokers in the U.S., serving over 2,200 employees across 260 offices. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

This position is for an Account Executive with responsibilities related to client management and retention.

The Account Executive will manage a high‑volume book of Commercial Lines Property & Casualty (P&C) insurance business, growing client loyalty through advocacy, excellent service and professional communication.

• Manage a high volume book of Commercial Lines P&C insurance business, ensuring all required tasks are completed accurately and on time.
• Build positive client relationships to grow loyalty and provide high advocacy and service.
• Handle renewals, service requests, claims, billing, and new policies, including marketing renewal business.
• Maintain a thorough understanding of the markets, underwriting guidelines, and submission procedures.
• Review all applications, policies, endorsements, and audits for accuracy.
• Complete loss/claim analysis and summary reports.

• Bachelor’s degree or equivalent work experience; preferred.
• Minimum five years of Commercial Account Management or Commercial Underwriting experience; required.
• Property & Casualty license; required.
• CIC designation or equivalent; preferred.
• Valid driver’s license and insurance; required.
• Strong administrative and computing skills, including Microsoft Office (Word, Excel, PowerPoint).
• Experience with Applied/Epic or similar agency management software; preferred.
• Ability to work independently and interact with team members.
• Self‑motivated, driven, sense of urgency, meets deadlines.
• Effective written and verbal communication, active listening, problem‑solving with minimal assistance.
• Multitasking, prioritizing, independent work, discretion with sensitive information.
• Maintains a professional demeanor and positive attitude.

At World Insurance Associates (WIA), we celebrate and support our differences. We are an equal‑opportunity workplace and are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. WIA makes reasonable accommodations for qualified applicants and employees with disabilities unless it would impose undue hardship.

WIA does not accept unsolicited resumes from agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered WIA’s property and will not be compensated with a referral fee.

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Finance and Sales
• Industries: Insurance

Available in multiple offices across the South Shore, including New Bedford, Taunton, and Providence. Remote option available.