Cashier, Holiday Seasonal, Bridgewater

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- Pottery Barn role at Pottery Barn
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Our mission is to enhance the quality of our customers’ lives  put the customer at the center of everything we do, every day. Our corporate values guide our actions and decisions:
People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

• Consistently keep the store energy lively and upbeat for customers and teammates.
• Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service.
• Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
• Ensure accurate ringing and pricing of merchandise; use price overrides when necessary to charge the correct price of SKUs.
• Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, time frames, and delivery.
• Affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections.
• Ensure the client is aware of all promotions that may impact sales.
• Share information and testimonials about products, in-store events, and workshops to enhance the customer experience.
• Maintain visual standards and supplies of the cash wrap area.
• Maximize available resources to help the customer get what they want and resolve any issues.
• Perform other duties as assigned by management and comply with company policies and procedures.
• Foster an environment where all associates are treated fairly, with dignity and respect, in line with our People-First Philosophy.

• Love to close a sale and demonstrate the ability to exceed goals.
• Thrive in an entrepreneurial environment and look for ways to think outside the box.
• Passionate about creating lasting relationships with customers by capturing contacts, reconnecting, and promoting Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches.
• Know what questions to ask customers to understand their personal style and needs.
• Work well in a team while able to work independently and manage your own tasks.
• High school diploma or equivalent preferred.
• 1-2 years of experience in a customer service role.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and move medium to large items, up to 75 pounds, using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs. Part-time Flex associates must be available to work a minimum of two weekend shifts and two shifts during the week.

• Mobility on the sales floor for extended periods.
• Ability to operate POS system.
• Ability to lift and mobilize up to 75 pounds with appropriate equipment and safety techniques.

Pay range: $16.00 - $17.00 per hour.

• A generous discount on all Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays (full-time).
• Health, dental, and vision insurance, including same-sex domestic partner benefits (full-time).

Williams-Sonoma, Inc. is committed to diversity, equity, and inclusion, fostering an environment where everyone can contribute and grow. We value individual differences and provide equal opportunity in employment.

San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. We will consider qualified applicants with criminal histories in a manner consistent with local laws and ordinances.