Senior Manager, Commercial Learning & Development

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe.

We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Overview The Senior Manager, Commercial Learning & Development partners with commercial leaders to design, develop, and deliver learning solutions that build organizational capabilities, enhance employee effectiveness, and drive business performance. This role supports the sales learning lifecycle, commercial capability development and effectiveness, across a broad range of functions within the Pharmaceutical Commercial organization.

This position offers the opportunity to influence capability development across a global healthcare organization, partner with senior leaders, and create learning experiences that help commercial teams develop the skills and knowledge needed to achieve business objectives and deliver results.

Key Responsibilities Learning Strategy & Design:

Design and implement learning solutions aligned with commercial business priorities.

Create engaging learning solutions, within a 70, 20, 10 learning strategy, leveraging technology and digital platforms where appropriate.

Develop resources and performance support tools that strengthen capability development and performance.

Facilitation & Capability Development:

Facilitate advanced sales workshops, training programs, workshops, and capability-building initiatives for commercial teams.

Deliver learning experiences at NSMs, POA meetings, launch meetings, and other commercial events.

Partner with leaders to build capabilities in areas such as sales effectiveness, customer engagement, coaching, account management, and business acumen.

Business Partnership & Continuous Improvement:

Apply a performance consulting approach to identify capability needs, address performance gaps, and recommend learning solutions that support business objectives.

Translate business priorities into impactful learning and development solutions.

Build strong partnerships and influence stakeholders across commercial functions to advance capability development priorities.

Evaluate learning effectiveness and business impact, using feedback, performance metrics, and outcomes to continuously improve programs.

Qualifications

Required:

Bachelor's degree required.
5+ years of experience in Learning & Development, Commercial Training, Pharmaceutical Sales, Marketing, Market Access, Commercial Excellence, Sales Operations, or a related commercial function.

Experience designing, developing, and facilitating learning programs.

Strong communication, facilitation, presentation, project management, and stakeholder management skills.

Demonstrated ability to influence cross-functional stakeholders and drive results without direct authority.

Ability to manage multiple priorities in a fast-paced environment.

Approximately 20-35% travel, including National Sales Meetings (NSMs), Plan of Action (POA) meetings, launch meetings, leadership meetings, commercial training events, and other business meetings.

Preferred:

Experience supporting commercial organizations within the pharmaceutical, biotechnology, medical device, healthcare, or related industries.

Experience supporting sales training, commercial learning, onboarding, and capability development initiatives.

Knowledge of instructional design, performance consulting, adult learning principles, learning technologies, and virtual facilitation platforms.

Note:

This role is eligible for our hybrid work schedule, allowing for up to 2 days/week of telecommuting from home and 3 days/week in our Bridgewater, NJ corporate office. While hybrid work is preferred, we are open to…