Trade Counter Branch Manager

Trade Counter Branch Manager - Bridgnorth

Join to apply for the Trade Counter Branch Manager - Bridgnorth role at Lashley + Associates Corporation

At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner we stand for innovation, top performance and a fulfilling workplace.

Join a team where your leadership makes a difference and your voice is valued. We’re looking for a confident, people-focused Branch Manager to lead our Trade Counter team in our Bridgnorth office. Whether you’re already in a leadership role or ready to take the next step, we will support your growth with training, mentorship, and a collaborative environment. Already a successful branch, we are looking for someone with the confidence to support the team to get them to the next level.

• Lead and inspire a small, dedicated team at our busy trade counter.
• Ensure smooth day‑to‑day operations, from customer service to inventory management.
• Build strong relationships with customers, suppliers, and internal teams.
• Drive performance and continuous improvement, with a focus on service excellence.
• Champion a safe, inclusive, and respectful workplace.

• A natural leader with strong communication and organisational skills.
• Experience in trade counter, retail, or customer‑facing environments.
• Comfortable using IT systems (ERP, CRM, etc.) training provided.
• A proactive mindset and a passion for delivering great service.
• Someone who values teamwork, integrity, personal development and who is committed to a "hands on" role.
• Preference will be given to those who have previously worked in a Trade Counter Environment with a proven track record in people management.

• Inclusive culture:
  We’re committed to diversity and equity, and we actively support women in leadership.
• Career development:
  From onboarding to ongoing training, we help you grow.
• Work‑life balance:
  Flexible working options and a supportive team.
• Benefits:
  Competitive salary, pension, employee wellbeing programs, and more.

We are looking forward to your application. If you have any questions, feel free to reach out. We welcome applications from all backgrounds and encourage women and underrepresented groups to apply.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail