Service Coordinator

Location: Dunball

Isca Recruitment is delighted to be recruiting for a Service Coordinator to join a growing business in Bridgwater. This is a super opportunity for a proactive organised administrator individual to take ownership of planning and co-ordinating the delivery of new products, engineers and their equipment to customer sites across the UK.

Reporting to the Service Manager, you will be part of a supportive and innovative team. Service Coordinator duties will include:

* Liaising with customers, by phone and email, planning annual service, repair and callout work on equipment at customer sites by engineers, efficiently and completed in a timely manner.

* Liaising with production and sales to organise deliveries within expected timescales.

* Reviewing and organising servicing, building service plans, ensuring parts are in stock and delivered to site in time for engineers.

* Planning field engineer routes in an efficient and logical manner.

* Act as first point of contact for field engineers for any issues.

* Supporting the service team, respond to service emails and ensure site documentation is up to date.

* Assisting with service quotes.

* Collating and reporting on department KPIs.

Salary: £30,000 - £33,000pa + benefits including 25 days holiday + bank holidays, pension, etc

Location:

On site role

Hours:

Full time, 37.5 hours per week, Mon – Fri, some flexibility on start and finish times.

Start Date:

Immediate start available although not essential.

Service Coordinator

– The Person :

* The successful candidate will be proactive, friendly and enjoy being in a busy role

* Excellent IT skills including Excel, Word and Outlook, experience of Sage 200 is very desirable.

* Excellent analysing and problem-solving skills

* Attention to detail and ability to work with a high level of accuracy.

* Confident & effective communication and listening skills, on the telephone and in person

* Calm and professional disposition, self-motivated and enthusiastic, willing to accept responsibility

* Ability to work under pressure and meet targets and deadlines, with minimal management supervision

This is an urgent requirement with interviews to take place asap, so please don’t delay in submitting your CV, we will be in touch promptly to discuss the role and employer.

For an informal discussion or further information please contact Jo at Isca Recruitment.

** Please note Isca Recruitment does not hold a licence to sponsor visas. We cannot process applications from individuals requiring sponsorship now or in the future.*
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Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and finance across the South West