Document Developer

Join Refresco on a Fixed-Term CI to support the FIT Improvement project where you’ll play a key role in shaping operational excellence. You’ll create and refine essential documentation that supports consistency, efficiency, and continuous improvement across the site. We’re looking for someone with strong Microsoft skills, experience producing high‑quality operational documents, and a background in a factory environment. This is a great opportunity to make a real impact and support our journey toward world‑class manufacturing.

• Annual bonus and annual pay review
• Early finish on a Friday
• 28 days annual leave + bank holidays
• Purchase up to an additional 3 days holidays
• Life assurance
• Employee referral scheme - earn a bonus for referring your friends or family
• Grocery Aid – a support service offering financial, legal, wellbeing and practical support, advice and counselling
• Cheers – access to our award-winning benefits platform offering discounts, free perks, and well-being tools for all employees
• Free onsite parking, and discounted products

You will be responsible for creating, writing, and modifying all site-required documentation for operational use, including (but not limited to) Standard Operating Procedures (SOPs), team briefs, equipment setting sheets, product specifications, checklists, flow charts, line balances, labour/people maps, visual aids such as quality points, HACCP and hazard notices, as well as any other necessary documentation.

• Support and develop the creation and training of relevant Operational documentation, in its various forms.
• Ensure understanding of the documentation required.
• Monitor and audit adherence to the instructions given for creating documentation.
• Actively communicate with the site FIT Leads / CI Manager the progress of the documentation creation against the plan.
• Proactively support the Site HS&E and Quality Agenda, through assisting in creating relevant documentation.
• Manage site performance systems (OEE Toolkit and Qlik View) and provide regular support with reporting and analysis.

The ideal candidate will have a minimum of three years’ experience in creating and supporting the implementation of business documentation, strong proficiency in Microsoft applications such as Excel and Word, and previous experience working in a factory environment. They will possess solid knowledge of producing high‑quality documentation, including the integration of photographs, worksheets, graphs, and spreadsheets, and demonstrate advanced IT skills across the Microsoft suite.

Personally, they will have a strong appreciation for efficient manufacturing practices, including standard work and procedures, and display stamina, energy, and enthusiasm in a consistent and controlled manner.

Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far.

Find out more about the Refresco Values here:

Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia.

Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass.

Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental…