Funeral Arranger

Funeral Arranger

£13.01 per hour plus benefits. Part time – 20 hours per week;
Monday to Friday 1pm‑5pm.

Location:

Bridgwater, TA6 5HS
.

No CV needed – you can apply from your mobile. Please note all positions within Funeral care may involve direct physical contact with the deceased. Consider your comfort level before applying.

• Build and maintain positive relationships with clients and the community.
• Support our clients both in person and over the phone, arranging family visits and answering client questions.
• Ensure the funeral home – both inside and out – is always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients, and reporting and recording any maintenance issue.
• Work with different digital systems and devices (computers, tablets, smartphones) to accurately manage client documentation, funeral arrangements, and invoicing.
• Make sure that all regulated work, such as selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers.
• Support manual handling of coffins and the deceased.
• Update client management applications, entering accurate and timely information to keep records up to date.

• Good communication skills, both written and verbal.
• The ability to confidently work with numbers, including cash handling, working out discounts, simple data entry, and invoicing.
• A keen eye for detail and accuracy, ensuring regulatory policies and processes are always adhered to.
• Good IT skills, using computers, tablets, smartphones, printers, and the ability to learn and effectively use new applications and systems.
• A passion for delivering great service and building relationships.
• High levels of empathy, discretion, and care.
• The ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (appropriate training and equipment will be provided).

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, plus discounts on other Co-op products and services.
• 23 days holiday (pro rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme, offering confidential advice and support 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities, including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process and our inclusion commitments at Your Co-op Application Journey and Diversity and inclusion at Co-op.

We reserve the right to remove a vacancy before the scheduled closing date.