Customer Service Representative
Job in
Bridgwater, Somerset County, TA6, England, UK
Listed on 2026-10-15
Listing for:
HR GO Group
Seasonal/Temporary
position Listed on 2026-10-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Job Reference: AT16:
Call Centre and Customer Service Bridgwater, Somerset £12.87 per hour Temporary
- Job Title:
Customer Service Representative - Location:
Bridgwater - Hourly Rate: £12.87 per hour
- Working hours:
Monday to Friday 9am-5pm (1 hour paid break) - Job Type: Temporary (Opportunity to go permanent)
HRGO Recruitment is currently recruiting for a Customer Service Representative to join our client, a leading retailer based in Bridgwater.
Our client supplies a wide range of tools, building materials, electrical products and plumbing essentials to customers across the UK and parts of Europe. We are looking for a friendly, motivated and customer-focused individual who can deliver excellent service and act as a positive first point of contact for the business.
If you enjoy helping people, solving problems and working in a fast-paced environment, this could be the perfect opportunity for you!
Key Responsibilities- Deliver excellent customer service by responding promptly and professionally to customer enquiries.
- Answer incoming calls and assist customers with a wide range of queries.
- Assess customer needs, make appropriate decisions and elevate issues when necessary.
- Manage telephone conversations while accurately updating customer records and maintaining relevant information.
- Liaise with internal teams and external stakeholders to resolve queries efficiently.
- Handle customer complaints professionally, working towards positive resolutions.
- Maintain a high standard of communication and ensure customers receive a helpful and reliable service.
- Excellent communication and interpersonal skills.
- Experience handling a high volume of inbound calls.
- A calm, professional and positive approach, particularly when working under pressure.
- Strong organisational skills and the ability to multitask effectively.
- A collaborative attitude and the ability to work well as part of a team.
- The ability to build and maintain positive working relationships.
- A customer-focused mindset with a proactive approach to resolving problems.
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