Healthcare Assistant; HCA - North Petherton

Healthcare Assistant (HCA) – North Petherton, , Somerset

Symphony Healthcare Services is seeking a permanent, part‑time Healthcare Assistant (HCA) to join the North Petherton Surgery, part of the North Sedgemoor Primary Care Network. You will work under the direct supervision of the Practice Nurse and support care delivery according to specific practice guidelines and protocols.

• 16 hourly vacancies for permanent, part‑time HCA.
• Part‑time, flexible working; schedule agreed during interview.
• Pay rate: £12.65 to £12.95 per hour, starting salary based on experience.

• Perform new patient and NHS health checks.
• Conduct prediabetes reviews, give lifestyle advice and make referrals within PHCT/local services.
• Carry out point‑of‑care testing for cholesterol, HbA1c, and INR.
• Record ECG and monitor blood pressure, issuing HBPM per practice policy.
• Phlebotomy.
• Support other clinical tasks as required – see attached full job description.

Symphony Healthcare Services was established in 2016 as part of the award‑winning Symphony Programme Vanguard. We support 16 practices across Somerset, caring for over 150,000 patients. Our aim is to make primary care sustainable and a national exemplar.

Essential Knowledge &

Skills:

• Sound factual knowledge of the field of work.
• Excellent communication skills.
• Ability to work under pressure and with minimal supervision.
• Strong organisational skills.
• IT literate, willing to work flexibly across sites.
• Good understanding of confidentiality.

Desirable Knowledge &

Skills:

• Experience using EMIS Web.

Essential

Qualifications:

• English & Maths GCSE (or equivalent).
• NVQ Level 2 in Health & Social Care.
• Care Certificate.

Desirable

Qualifications:

• HCA Training.
• Qualified in phlebotomy.
• NVQ Level 3 in Health & Social Care.

Essential

Experience:

• Previous experience as an HCA / Phlebotomist or equivalent.
• Carry out clinical and technical duties within established protocols.

Desirable

Experience:

• Experience in primary care or similar NHS setting.

Essential Personal Qualities:

• Conscientious, hardworking, self‑motivated.
• Creative problem‑solver.
• Team‑player with ability to engage stakeholders.
• Flexible and approachable.
• Honest, reliable, enthusiastic and sensitive to patient needs.

Desirable Personal Qualities:

• Awareness of blood‑borne viruses.

This post is subject to the Rehabilitation of Offenders Act (Exception Order) 1975 and requires a DBS check for any previous convictions.

Symphony Healthcare Services Limited
North Petherton Surgery, Mill Street, North Petherton, Bridgwater, Somerset, TA6 6LX