Colleague Express

Overview

Our Tesco colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options to work fewer hours (minimum of 12) and opportunities to hear from you.

The availability windows are the periods of time in the week we would like you to be available to work. We will schedule contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We support flexibility for colleagues, and if your availability closely matches but isn’t exact to advertised times, we would still love to hear from you.

Customers are at the heart of everything we do.

It takes many people to run a store. This is a job for doers with variety, challenges and growth potential.

• Being a colleague in one of our stores means helping to serve shoppers better every day.
• You will meet great people, learn new things, and be part of a diverse team where everyone is welcome.
• Whether you are seeking stability or flexibility to suit your lifestyle, or the opportunity to progress, this can be the role for you.

Note:
You must be over 18 to apply for this role.

• Know your customers and serve them with passion and pride; provide great natural service.
• Be passionate and knowledgeable about the products and services in the store.
• Work across the store in service, picking and replenishment areas where required.
• Apply training to work safely, effectively and deliver great customer service.
• Make decisions that are right for customers and deliver in-store routines that meet customer needs.
• Take part in seasonal, community and charity events to create an inclusive atmosphere.
• Be aware of store performance and collaborate to drive service, sales, reduce waste and protect profit.
• Handle products with care to maintain quality and ensure they reach customers in good condition.
• Be yourself, live our values, welcome everyone and follow policies.
• Occasionally you may be required to accept deliveries into the store.

• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport so customers leave with a positive experience.
• Ability to take initiative and make decisions for customers.
• Work well within a team and communicate openly.
• Build relationships with colleagues to create team spirit and celebrate success.
• Be punctual, well presented and a brand ambassador.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Flexible working options from day one.
• Colleague discounts (e.g., 10% off and up to 15% at pay day weekends) with the Colleague Clubcard.
• Access to wellbeing resources for mind, body and life.
• Life cover and a pension with employer contributions up to 7.5%.
• Additional benefits such as discounts, shares, and cycle-to-work schemes; uniform provided.
• Access to colleague networks and information about available benefits.

Tesco aims to be every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet a little better every day. We are committed to diversity, equity and inclusion and to an accessible recruitment process.

We welcome flexible working discussions and support all colleagues throughout their career stages. We are proud to be Disability Confident Leader.

Please note:

Tesco will recruit individuals who meet the school leaver’s age for their country. Some roles may require 18+ and have restrictions on working hours or location.

For more information about us, please visit