Relief Officer

Area Relief Officer

Location:

Bridgwater area

Hourly Rate: £12.71

Shift pattern: 8 Hours per week, minimum up to 42.5 Hours to be discussed at interview

Flexibility to travel as this role will cover various DWP sites within the region.

Full UK driving licence required.

• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security‑related matters.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations.

• Immediately report any Health & Safety hazards or potential hazards on site.
• Stay alert to any threats or changes within the work environment to take appropriate action.
• Use common sense and initiative by involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience
• Licence required; DS Licence preferred
• Full UK driving licence required

Benefits include virtual GP care, financial wellbeing assistance, choice benefits platform (dental insurance, dining cards, coffee clubs, technology products), high street discounts via MiDeals, cycle‑to‑work scheme, life cover of at least £10,000, save‑as‑you‑earn scheme, Mitie Matching Share Plan, monthly Mitie Stars reward, and training and development opportunities.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.