Grocery Clerk
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Grocery Clerk role at Kroger.
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Help customers discover new items or products they inquire about.
- Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Provide customers with fresh and non-perishable grocery products they have ordered.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
- Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
- Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
- Notify management of customer or employee accidents.
- Work cooperatively in high-paced and sometimes stressful environments.
- Manage conflict in a reasonable, nonconfrontational manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve customer and business issues.
- Support and assist with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Experience:
- Customer Service skills
- Retail experience
Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.
As part of the Kroger family, we take pride in bringing diverse teams together with a passion for food and people. Our purpose:
To Feed the Human Spirit. We innovate to create exceptional experiences for customers, communities, and colleagues, with food at the center.
People matter. We aim to provide the ingredients for your success at work and in life. We help feed your future with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is limitless.
Whether seeking a part-time position or a new career, we have opportunities for you. Apply today to join our Smith’s family!
What You’ll Receive From UsThe Kroger Family offers comprehensive benefits supporting your well-being, including:
- Healthcare coverage: medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support, including counseling and financial coaching.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Growth opportunities through training and diverse career paths.
For more info, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Management and Manufacturing - Industries:
Retail
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