Consultant - Travel SME

Consultant – Travel Payments SME (Contract)

We are looking for a commercially‑minded Payment Consultant to lead strategic payment initiatives for supplier pay‑outs. This role is ideal for someone with strong knowledge of payments and strong commercial acumen. You will be working for a large online travel agent (OTA). Airline payments domain knowledge would therefore be a big advantage.

This is a 7‑month contract position, and we seek a candidate able to start swiftly.

This is a high‑impact role within the OTA’s Commercial Team, reporting to the Director of Commercial Payments. You will collaborate cross‑functionally with Product, Tech, Risk, Finance, Legal, and external PSPs to drive performance across airline payment flows. You will be responsible for identifying revenue opportunities, advising on complex payment flows, and ensuring scalable, compliant, and customer‑centric payment experiences globally.

• Act as the lead commercial advisor on all flight payment matters, with a focus on airline payouts.
• Define and support the execution of a strategic roadmap for flight payments based on customer behaviour, industry trends, and commercial priorities.

• Identify gaps and develop business cases
• Drive execution across various functional teams
• Identify and eliminate friction points in the payment journey that impact revenue or NPS

• Work closely with internal stakeholders (Product, Tech, Finance, Legal, Risk) and external payment partners to deliver enhancements and solutions.
• Align cross‑functional teams around shared goals related to payment strategy and performance.

• Interpret and advise on global and regional payment regulations (e.g., SCA/PSD2, PCI DSS, IATA guidelines) from a commercial and operational perspective.
• Ensure solutions are designed and implemented in line with industry compliance standards and airline‑specific guidelines.

• 5+ years, or equivalent, of experience in the payments ecosystem, with circa 2 or 3 years of that experience within the airline/travel vertical.
• Strong understanding of airline‑specific payment flows including GDS, NDC, BSP/ARC, interline.
• Strong understanding of airline payment acceptance, especially on VCC.
• Commercial mindset and experience building and presenting business cases to influence executive decision‑making.
• Strong stakeholder management and communication skills.
• Comfortable working with data to identify issues and opportunities.

Mid‑Senior level

Contract

Airlines and Aviation and Financial Services

London, England, United Kingdom

$

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