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Delivery Lead — AHT Reduction & Phone Systems

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: Tem-Energy Limited
Full Time position
Listed on 2026-10-17
Job specializations:
  • Business
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 55000 - 85000 GBP Yearly GBP 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Tem-Energy Limited is hiring a Customer Support Manager in the United Kingdom to own delivery of core support improvement projects, including AHT reduction and phone-system rollout. You will lead a small team, coach staff, and partner with the CX lead to raise service standards.

The role focuses on proactive issue resolution, end-to-end complaints handling, and building automations that remove friction from the support process, while tracking metrics and delivering on time.

This role is for the Support Delivery Lead — AHT Reduction & Phone Systems role at Tem-Energy Limited.

Consider building your career as a Support Delivery Lead — AHT Reduction & Phone Systems at Tem-Energy Limited.

The Support Delivery Lead — AHT Reduction & Phone Systems position in the Management & Operations, Sales field is open for applications.

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