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Resident Liaison & Customer Experience Officer

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: Mears Group
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below

Mears Group in Peterborough is seeking a Customer Liaison Officer to be the main link between residents, the Council, and operational teams. You will manage inquiries, coordinate communications, and promote resident engagement during planned and responsive maintenance works.

The role requires strong verbal and written communication, handling of sensitive situations, and proficiency with Microsoft Office. A UK driving licence is mandatory, and the position offers a full-time permanent contract

This posting is for the Resident Liaison & Customer Experience Officer role at Mears Group, based in England, United Kingdom.

Full responsibilities and requirements are described in the listing above.

Learn more about the Resident Liaison & Customer Experience Officer role in the description above.

We appreciate your interest in this position.

Join Mears Group and contribute to our ongoing work.

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