Customer Support Delivery Lead; AHT & Systems
Listed on 2026-10-04
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
tem is hiring a Customer Support Manager to own key support improvement projects within Buy. You’ll drive milestones like reducing AHT, oversee the phone systems rollout, and tighten the complaints process, reporting to the CX lead.
You will lead a small team, coach direct reports, and ensure speed never compromises quality while continuously improving support metrics and customer satisfaction across channels.
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This posting is for the Customer Support Delivery Lead (AHT & Systems) role at tem, based in United Kingdom.
We are looking to fill the Customer Support Delivery Lead (AHT & Systems) position at tem in United Kingdom.
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