Shift Leader: Customer-First Service & Team Leadership
Listed on 2026-10-07
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Customer Service/HelpDesk
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Management
Rank Group is seeking a proactive Team Leader to run an area on shift, setting pace and standards for a brilliant guest experience. You will brief the team, roster within your zone, coordinate breaks and keep the service moving, escalating issues when needed.
You'll lead frontline service, hit KPIs for customer satisfaction, speed, and cleanliness, and coach staff in the moment while ensuring safety and compliance on shift.
We would love to welcome a new Shift Leader:
Customer-First Service & Team Leadership to our organisation in United Kingdom.
Learn more about the Shift Leader:
Customer-First Service & Team Leadership role in the description above.
We appreciate your interest in this position.
Join Rank Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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