Helpdesk Coordinator: Drive Service Delivery & SLA Success
Listed on 2026-10-07
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
United Infrastructure in Warrington is seeking a Helpdesk Coordinator to manage incoming service requests, triage work orders in the CAFM system, and support delivery teams to meet SLAs and KPIs. You will handle frontline client inquiries, maintain clear communications with engineers and clients, and provide administrative support to ensure smooth service delivery.
A-level education and proficiency in Microsoft Excel/Office are required; CAFM experience is desirable.
Step into the Helpdesk Coordinator:
Drive Service Delivery & SLA Success role at United Infrastructure Group in England, United Kingdom and grow with us.
We would love to welcome a new Helpdesk Coordinator:
Drive Service Delivery & SLA Success to our team in England, United Kingdom.
For the Helpdesk Coordinator:
Drive Service Delivery & SLA Success position at United Infrastructure Group, we are reviewing applications now.
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