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Freelance Customer Service Team Lead – DTC Fashion; EN​/DE

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: Harper Russo Talent Partner
Contract position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 45000 GBP Yearly GBP 35000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Freelance Customer Service Team Lead – DTC Fashion (EN/DE)
Location: Brighton and Hove

A growing DTC fashion brand is seeking a Customer Service Team Lead to guide their support team. You will oversee daily operations, ensuring exceptional customer service while coaching team members. Ideal candidates will have 2+ years in e-commerce customer service, strong English communication skills and experience with Shopify and Gorgias. There's a competitive salary plus performance bonuses and an opportunity for growth.
Our organisation is growing, and we are hiring a Freelance Customer Service Team Lead – DTC Fashion (EN/DE) in United Kingdom. The position is based in United Kingdom. This opportunity is part of our work in Management & Operations. The advertised compensation is 35.000 - 45.000. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above.
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