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Member Experience Concierge — Wellness Club

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: Virgin Active
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Virgin Active in Greater London is seeking two Member Journey Hosts to join our Acquisitions team. This full-time role offers 40 hours per week in club environments, delivering world-class service to members.

You will greet members, spot signs of disengagement, and reconnect with non-responders through personalised outreach, while coordinating with fitness staff and events to create memorable moments across the Virgin Active community.

Step into the Member Experience Concierge — Wellness Club role at Virgin Active in United Kingdom and grow with us.

The advertised compensation is 26.000 - 34.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Member Experience Concierge — Wellness Club role in the description above.

We appreciate your interest in this position.

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