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SaaS Customer Support Specialist - White-Glove Service

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: Custodia Technology Ltd
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below
Location: Brighton and Hove

Custodia Technology Ltd is seeking a CoE Customer Service Representative to join our London-area team. You will manage high-priority client inquiries, oversee the SaaS platform on Microsoft Azure, and drive incident and problem resolution with a focus on service excellence.

You will collaborate with partners and enterprise clients, providing proactive support and ensuring SLAs are met. The role includes after-hours on-site coverage, an opportunity to mentor colleagues, and ongoing professional

This posting is for the SaaS Customer Support Specialist
- White-Glove Service role at Custodia Technology Ltd, based in United Kingdom.

Consider building your career as a SaaS Customer Support Specialist
- White-Glove Service at Custodia Technology Ltd.

The SaaS Customer Support Specialist
- White-Glove Service position in the Management & Operations, Sales field is open for applications.

We have an opening for a SaaS Customer Support Specialist
- White-Glove Service in United Kingdom within Management & Operations, Sales.

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