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Senior Customer Feedback & Insights Lead
Job in
Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listed on 2026-10-06
Listing for:
Just Group plc
Full Time
position Listed on 2026-10-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
A leading financial services firm in the UK is seeking a Senior Customer Feedback Manager to champion the voice of customers and develop a comprehensive complaints strategy. This pivotal role involves monitoring regulatory changes, leading a talented team, and turning insights into actionable improvements. Candidates should have substantial experience in complaints management, a proven ability to deliver improvements through analysis, and the skills to work collaboratively at all levels.
Competitive salary and benefits included.
We are currently recruiting a Senior Customer Feedback & Insights Lead for our team in England, United Kingdom. Full responsibilities and requirements are described in the listing above. Learn more about the Senior Customer Feedback & Insights Lead role in the description above. We appreciate your interest in this position. Join Just Group plc and contribute to our ongoing work.
Position Requirements
10+ Years
work experience
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