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Branch Customer Experience Champion

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: HSBC Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: Brighton and Hove

HSBC is hiring a Customer Service Consultant to provide outstanding service, educate customers on digital platforms, and promote financial inclusion. You’ll identify vulnerable customers, support complex banking needs, and help customers choose the right options.

The role includes coaching and development through HSBC’s learning platform, with a 9‑day in-branch training program. The position works 35 hours per week, Monday to Friday 09:00–17:00 and Saturday 09:00–13:30, with a starting salary of

We invite applications for the Branch Customer Experience Champion position located in England, United Kingdom.

Learn more about the Branch Customer Experience Champion role in the description above.

We appreciate your interest in this position.

Join HSBC Group and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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