Customer Support Delivery Lead; AHT & Systems
Listed on 2026-10-06
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Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep -
IT/Tech
Technical Support, HelpDesk/Support
Location: Brighton and Hove
tem is hiring a Customer Support Manager to own key support improvement projects within Buy. You’ll drive milestones like reducing AHT, oversee the phone systems rollout, and tighten the complaints process, reporting to the CX lead.
You will lead a small team, coach direct reports, and ensure speed never compromises quality while continuously improving support metrics and customer satisfaction across channels.
The Customer Support Delivery Lead (AHT & Systems) role at tem is now open for applications in United Kingdom.
This is a strong role to take on the Customer Support Delivery Lead (AHT & Systems) role at tem.
As a Customer Support Delivery Lead (AHT & Systems), you will play an important part at tem in United Kingdom.
We invite applications for the Customer Support Delivery Lead (AHT & Systems) position located in United Kingdom.
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