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Customer Experience & Journey Improvement Lead

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: Barchester Healthcare
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 25000 - 40000 GBP Yearly GBP 25000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: Brighton and Hove

Barchester Healthcare is seeking a passionate Customer Experience Executive to enhance our customer journey. This role involves analyzing customer feedback and insights to improve our service standards and manage improvement projects collaboratively.

The ideal candidate has strong project management skills and a CCXP qualification, with a focus on making impactful changes. The role is vital for supporting our commitment to quality care and customer satisfaction.

Join us at Barchester and be part of a supportive team that values progression and offers excellent benefits!

Join us at Barchester Healthcare as our next Customer Experience & Journey Improvement Lead in United Kingdom.

We are seeking a motivated Customer Experience & Journey Improvement Lead to join Barchester Healthcare in United Kingdom.

Consider building your career as a Customer Experience & Journey Improvement Lead at Barchester Healthcare.

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