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Digital Banking Concierge – Customer Service Specialist

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: Banco Santander SA
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 25000 GBP Yearly GBP 25000.00 YEAR
Job Description & How to Apply Below

Santander is seeking a Customer Service Consultant at the Bluewater TSB branch to support personal banking customers across face-to-face, telephone, and digital channels. The role focuses on delivering a personalised, human experience while helping customers feel confident with digital banking tools.

The position offers hybrid working, a starting salary of £25,000 with a £500 flexible benefits allowance and a discretionary 8% annual bonus, plus extensive wellbeing and pension support.

We would love to welcome a new Digital Banking Concierge – Customer Service Specialist to our group in United Kingdom.

Learn more about the Digital Banking Concierge – Customer Service Specialist role in the description above.

We appreciate your interest in this position.

Join Banco Santander SA and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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