Service Manager - Packaging Machinery

Ready for more influence over how a service operation runs?

If you’ve built your career solving engineering problems and supporting customers, this is an opportunity to put that experience into leading a team and shaping a service operation.

I’m recruiting a Service Manager for an established machinery business serving the UK food manufacturing sector.

• The chance to make your mark. Bring your ideas to engineer development, customer support and service delivery — and see the results of your decisions.
• A role with breadth. Combine people leadership, technical problem-solving and commercial responsibility, with involvement across installations, commissioning and aftercare.
• The satisfaction of developing a stronger team. Help engineers build their capability, tackle more complex work and progress.
• Work where your experience matters. Support food manufacturers whose production depends on reliable equipment, sound judgement and responsive service.
• A visible contribution. Join an owner-managed business where improvements to the team and customer experience will be noticed.

• You’ll have experience leading field service, engineering support or commissioning teams within machinery or industrial equipment.
• Food processing or packaging experience would be useful, but I’m also interested in people from other equipment sectors who understand demanding production environments.
• You’ll be comfortable supporting engineers, taking ownership of customer issues and keeping an eye on service performance and profitability.

The role is based South West, so you’ll need to be within practical travelling distance or open to relocating.