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Pensions Complaints Manager: Fair Outcomes & Improvement

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: Legal & General
Full Time position
Listed on 2026-09-03
Job specializations:
  • Finance & Banking
    Financial Services, Risk Manager/Analyst, Regulatory Compliance Specialist
Job Description & How to Apply Below
Location: Brighton and Hove

A leading UK financial services group is seeking a Complaints Manager for their PRT Client Services team to manage Defined Benefit pension complaints. The role will focus on ensuring fair outcomes for customers and improving processes. Responsibilities include investigating complaints, analyzing data, and collaborating with third-party suppliers. The ideal candidate will possess strong knowledge of pension schemes and excellent communication skills.

This position offers diverse benefits including bonuses, pensions, and healthcare plans.
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