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Digital Customer Experience Leader

Job in Brighton and Hove, Brighton & Hove, East Sussex, England, UK
Listing for: EcoOnline
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    CRM Systems & Management
  • Customer Service/HelpDesk
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Eco Online in the United Kingdom is seeking an experienced Customer Experience professional to lead digital engagement initiatives across SaaS products. You will shape self-service and AI-assisted support, and partner with IT, Product and Success teams to deliver a seamless customer journey.

The role requires 3-5+ years in CX/Digital Support, strong stakeholder management, and experience with CRM platforms such as Salesforce. Hybrid work and growth opportunities are offered.

The following opening is for a Digital Customer Experience Leader with Eco Online.

The position is based in United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 45.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Digital Customer Experience Leader role in the description above.

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