Business Solutions Analyst

JLL empowers you to shape a brighter way
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We’re JLL. We’re a professional services and investment management firm specialising in real estate. We help organisations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.

Achieve your ambitions – join us at JLL!

• Act as the bridge between operational business teams and a technical delivery capability — translating business problems into structured, deliverable solutions that improve efficiency and reduce manual effort across the organisation.
• Work directly with operational stakeholders to capture, validate, and document business requirements; convert these into clear user stories and functional specifications that can be acted on by you or the wider delivery team.
• Support the design of Power Platform solutions — working with stakeholders and the delivery team to define the right approach before build begins, balancing business need with technical feasibility.
• Develop model-driven apps and canvas Power Pages to deliver intuitive, user-facing applications that meet the needs of operational teams.
• Create and maintain Power Automate flows to automate business processes, reduce manual effort, and improve consistency across the organisation.
• Configure Dataverse tables, forms, and business rules to underpin robust, scalable solutions.
• Troubleshoot and enhance existing solutions — maintaining the ongoing health of a live estate of operational automation products and ensuring continuity of service to business users.
• Act as the UK-side interface for specification, testing, and sign-off activity, and overseeing quality of delivered solutions.
• Identify opportunities for process automation and improvement across operational teams; develop the business case for new builds and manage prioritisation against competing demands.
• Stay current with developments in low-code platforms and make recommendations for improvements; act as an advocate for the capability and help business users understand what is possible.

• Demonstrable working knowledge of Microsoft Power Platform — including Power Apps, Power Automate, Power BI/Power Query, and SharePoint/M365 — sufficient to understand technical feasibility, review delivered solutions, and challenge specifications.
• Expert knowledge of JavaScript and how this is utilised in application creation.
• Strong business analysis capability: requirements gathering, user story writing, process mapping, and acceptance criteria definition.
• Excellent communication and presentation skills, with the ability to explain complex concepts to non-technical stakeholders and manage expectations effectively.
• Experience managing a product backlog or delivery pipeline, with the…