Supply Chain Solutions Expert

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

The role identifies business and supply chain challenges, designs and implements technology-enabled solutions, develops digital and automation tools, leverages analytics, and supports the adoption of AI-enabled capabilities.

Acting as a technical capability and solution delivery specialist within the Group Supply & Logistics Centre of Excellence, the role translates complex or ambiguous business problems into scalable, practical solutions that improve operational, commercial and customer outcomes. It leads solutions from problem definition through design, delivery, adoption and optimisation, ensuring alignment with business priorities, enterprise technology standards and long-term supply chain capability objectives.

Business Challenge Definition and Solution Design

• Engage with Supply Chain, Commercial, Technology, Data and Group teams to identify complex operational challenges and opportunities for technology-enabled improvement.

• Shape ambiguous business problems, define desired outcomes and translate requirements into clear technical specifications, solution options and implementation plans.

• Evaluate solution approaches by balancing technical feasibility, scalability, cost, timescale, risk, data requirements and expected business value.

• Ensure proposed solutions align with enterprise technology standards, architectural principles and long-term supply chain capability objectives.

Digital Products, Analytics, Automation and AI

• Design, develop and deploy scalable digital products, decision-support tools, analytical capabilities and workflow automation solutions.

• Apply analytics, automation and AI-enabled capabilities to improve decision-making, reduce manual activity, simplify processes and strengthen operational effectiveness.

• Evaluate emerging technologies and lead pilots or proofs of concept to assess feasibility, value and practical application within supply chain operations.

• Develop reusable technical components, analytical approaches and automation capabilities that can be leveraged across Supply Chain, Group functions and banner teams.

Delivery, Adoption and Value Realisation

• Lead technology-enabled improvement initiatives from concept through design, implementation, adoption and optimisation.

• Define delivery plans, milestones, dependencies, risks, governance and resource requirements, coordinating input across technical, operational and business teams.

• Lead stakeholder engagement, testing, implementation and change activities to support successful adoption and address process, capability or technical barriers.

• Monitor solution performance, adoption and business value, identifying opportunities to optimise, improve and scale solutions over time.

Decision Support and Technical Leadership

• Share best practice and support the development of digital, analytical, automation and AI capability across Supply Chain.

• Provide technical guidance and constructive challenge on solution design, analytical approaches and the appropriate use of automation and AI.

Technical, Data and Solution Delivery

• Demonstrated experience designing and implementing digital, analytical, automation or AI-enabled solutions.

• Advanced capability in Power BI, SQL, data modelling and working with large, complex datasets.

• Experience using workflow automation technologies such as Power Automate or equivalent platforms.

• Strong understanding of solution design, process automation, systems improvement, data quality, governance, security and technology standards.

• Ability to evaluate and recommend technical approaches based on feasibility, scalability, risk and business value.

Supply Chain and Commercial Understanding

• Strong understanding of end-to-end supply chain processes, operational performance drivers and decision-making.

• Experience identifying and solving complex supply chain, retail, logistics or related operational challenges.

• Strong commercial acumen, with the ability to assess trade-offs and connect operational performance, customer outcomes and financial impact.

Stakeholder Leadership and Delivery

• Strong stakeholder management skills, with experience…