Business Director - Supply Bank

Business Director - Supply Bank Supporting Education Group England, London, London

Supporting Education Group is the UK's leading education services platform, providing the expertise, technology and resources that help schools, trusts and education organisations meet their biggest workforce challenges. Our Recruitment & Supply practice plays a crucial role in this mission by ensuring schools have timely access to high‑quality educators, from urgent supply cover to long‑term and permanent staff.

With the UK's largest pool of vetted teachers and support staff, rigorous safeguarding standards and responsive, tech‑enabled booking systems, we deliver reliable, flexible staffing solutions that keep classrooms running smoothly. By maintaining continuity for pupils and offering a trusted service for both candidates and schools, we help the wider education workforce thrive.

You're a commercially driven and highly hands‑on leader who thrives on building, improving and scaling operations. You enjoy rolling your sleeves up and getting close to the detail while also maintaining a strategic view of growth opportunities and long‑term success.

You're someone who naturally builds strong relationships, influences stakeholders and creates momentum across teams. You understand that success comes from balancing commercial performance with exceptional service delivery, and you're passionate about driving both.

You're comfortable operating in a fast‑paced environment where priorities can shift quickly, and you bring energy, resilience and a solutions‑focused mindset to every challenge. Most importantly, you're motivated by creating impact and leading from the front.

Own the full P&L for Supply Bank, setting and delivering budget, revenue, gross margin and EBITDA targets, with accountability for forecasting, pricing and cost control.

Take ownership of the Supply Bank MSP product/team, driving national delivery performance, growth and operational excellence.

Lead from the front with a hands‑on approach, embedding yourself within operations to understand challenges and opportunities.

Own operational relationships with key MAT clients (senior stakeholders)

Develop and execute growth strategies that strengthen and scale the Supply Bank offering across MAT's and school groups.

Build, manage and nurture strong relationships with internal stakeholders, MAT's, education partners and external networks.

Identify opportunities to improve efficiency, processes and overall customer experience.

Use data, market insights and performance metrics to drive decision‑making and continuous improvement.

Ensure high standards of delivery, service, governance and compliance are consistently achieved.

Support, coach and develop teams to create a high‑performing culture focused on accountability and results.

Drive commercial growth opportunities while ensuring operational effectiveness and sustainable success.

Partner with product and technology systems teams get the most from our platforms and drive future innovations and improvements.

Work as part of the wider Recruitment and Supply leadership team to align on overall practice strategy and collaborate cohesively as a unit to optimise client service delivery.

Proven P&L ownership at business unit or divisional level, including budgeting, forecasting, pricing and margin management, with a track record of growing both revenue and profit.

Significant experience within an operational leadership role, within MSP, recruitment, workforce solutions, education staffing or a similar service‑led environment.

Proven experience driving commercial growth while remaining operationally involved and hands‑on.

Strong stakeholder management skills with the ability…