Governance and Compliance Lead
Listed on 2026-10-23
-
Management
Regulatory Compliance Specialist
Help shape the next chapter of general practice
Location:
Brighton & Hove
Start date:
As soon as possible
An exciting new chapter for WellBN
WellBN is preparing to launch a new organisation in January 2027, alongside an upcoming rebrand and under new management led by Dr Tom Lever. Its an exciting time to join us as we developa progressive, modern approach to general practice, with compassionate patient care, collaborative working and staff wellbeing at its heart.
Main duties of the jobThe Governance & Compliance Lead will provide operational leadership for governance, organisational assurance and regulatory compliance across WellBN. The role will oversee complaints, patient safety, safeguarding administration, premises compliance, governance reporting and quality assurance, ensuring the organisation remains safe, compliant and inspection-ready.
About usAbout WellBN
WellBN serves approximately 25,500 patients across our Brunswick, Burwash and Benfield sites in Brighton, Hove and Portslade.
Our team includes a strong pharmacy service, paramedics and practice nurses, with a focus on collaboration andstaff wellbeing. We care for a diverse community, including neurodiversepatients and trans, non-binary and intersex patients, with training and support provided.
As we move towards the launch of the new organisation, our ambition is to build a modern, inclusive practice where patients receive excellent care and colleagues feel supported, valued and ableto develop.
Job descriptionJob responsibilities
Governance & Compliance
Lead the governance and compliance programme across all WellBN sites.
Maintain compliance with CQCstandards, NHS contractual requirements and statutory regulations.
Maintain governance dashboards,compliance trackers, policies, SOPs and the organisational compliance calendar.
Coordinate CQC inspections and maintain the corporate risk register.
Complaints & Patient Experience
Lead the end to end management of complaints.
Coordinate investigations and responses.
Identify themes and organisational learning.
Produce complaints reports forthe Executive Leadership Team.
Learning Events & Patient Safety
Coordinate Significant Events,Learning Events and Patient Safety Incident reviews.
Track actions to completion andshare learning.
Support quality improvement initiatives.
Safeguarding Administration
Coordinate safeguarding administration, registers, meetings and training compliance.
Support safeguarding leads and liaison with external agencies.
Premises Compliance
Coordinate statutory compliance including fire, health & safety, legionella, water hygiene, asbestos,electrical safety, medical equipment servicing, security and business continuity.
Maintain compliance records and evidence.
Audit & Quality Assurance
Coordinate the organisational audit programme.
Monitor completion of auditsand policy reviews.
Maintain CQC evidence and governance documentation.
Leadership
Promote continuous improvement and organisational assurance.
Provide governance reporting tothe Executive Leadership Team.
This role provides leadership for governance, compliance and organisational assurance, ensuring robust systems are in place to support safe, effective and well‑led services across WellBN.
Job responsibilitiesGovernance & Compliance
Lead the governance and compliance programme across all WellBN sites.
Maintain compliance with CQCstandards, NHS contractual requirements and statutory regulations.
Maintain governance dashboards,compliance trackers, policies, SOPs and the organisational compliance calendar.
Coordinate CQC inspections and maintain the corporate risk register.
Complaints & Patient Experience
Lead the end to end management of complaints.
Coordinate investigations and responses.
Identify themes and organisational learning.
Produce complaints reports forthe Executive Leadership Team.
Learning Events & Patient Safety
Coordinate Significant Events,Learning Events and Patient Safety Incident reviews.
Track actions to completion andshare learning.
Support quality improvement initiatives.
Safeguarding Administration
Coordinate safeguarding administration, registers, meetings and training compliance.
Support safeguarding leads and liaison with external agencies.
Premises Compliance
Coordinate statutory compliance including fire, health & safety, legionella, water hygiene, asbestos,electrical safety, medical equipment servicing, security and business continuity.
Maintain compliance records and evidence.
Audit & Quality Assurance
Coordinate the organisational audit programme.
Monitor completion of auditsand policy…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).