Deputy Shop Manager - Bank

Deputy Shop Manager
- Bank (Hove & Southwick Stores)

Guild Care are seeking Deputy Managers to cover BOTH our Hove and Southwick stores.

• Are you passionate about retail and making a difference in your local community?
• Do you want to join a fun, creative and engaging team?
• Are you flexible with your time?
• Have you got previous staff management experience?

You will support the day-to-day running of our vibrant charity shops. This is a fantastic opportunity for those wanting extra hours or should you have enough retail experience to step into a leadership role and support a great cause while developing your retail and management skills. In this role, every day is different and your keen eye for detail and adaptability will really make a difference in people’s lives.

You will be required to provide cover to the manager who maybe on annual leave, on sick leave or needs an extra pair of hands, you need to be flexible
.

This role includes working weekends (both Saturdays and Sundays) Store opening hours
- Mon-Sat - 9am - 5pm | Sunday 10am - 4pm

Why Join Guild Care?

At Guild Care, we believe in putting people first - our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.

We offer competitive salary and benefits including:

• Annual Wellbeing Day off
• Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
• Cycle to Work scheme
• Free Specsavers eye care vouchers
• Option to buy and sell annual leave
• Health cash plan (silver and gold)

Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you're passionate about making a difference and share our values, we'd love to hear from you.

As Deputy Manager (BANK), you'll play a key part in supporting the Shop Manager and other deputies to ensure smooth daily operations and profitability of the shop. You’ll also be the go-to person during the manager’s absence and will be expected to provide full holiday cover, including weekend hours, when required.

You’ll assist in meeting sales targets, maintaining high visual and operational standards, supporting volunteers, and delivering outstanding customer service. This role also plays a crucial part in raising money for the amazing work that Guild Care do in the community.

• Deputise for the Shop Manager and provide full holiday cover
• Assist in achieving income targets and maximising sales
• Help manage stock control, processing donations, and shop presentation
• Ensure accurate financial procedures including banking and cash handling
• Supervise, support, and motivate a team of dedicated volunteers
• Uphold excellent standards of customer service and shop cleanliness
• Attend relevant meetings and training as required
• Liaise with Furniture Scheme Manager for logistics of stock transfers

We are Worthing's leading and most established social care charity, supporting people to live well, enjoy life and love every day.

• Retail management or 3+ years of retail experience
• Operational and Organisational skills