Sales Development Representative

Are you interested in helping us craft exceptional experiences for our clients that deliver genuine social good? Are you ready to join a small and experienced team of innovators and make a significant contribution to our success?

Our technology is built on world-leading computer vision research developed at the University of Surrey, and our AI-powered SaaS platform is already being used by major global brands to deliver life-enhancing experiences for sign language users.

We are looking for a Sales Development Representative to help introduce Signapse to new organisations, build relationships with potential customers, and create opportunities for our sales team. This is an exciting opportunity to join an early-stage technology company and play a key role in scaling a product that combines AI innovation with meaningful social impact.

Pipeline Generation:
Create qualified sales opportunities through effective prospecting and engagement.

Sales Meetings:
Consistently generate and schedule high-quality discovery meetings for the Account Executive team.

Account Development:
Build relationships with target organisations and develop a strong understanding of their challenges and priorities.

Sales Activity:
Maintain accurate records of outreach, conversations, and opportunities within CRM systems.

• Research target accounts and identify relevant decision-makers and stakeholders
• Build prospect lists across relevant industries and markets
• Execute outbound prospecting campaigns through email, Linked In, phone, and other channels
• Personalise outreach messaging based on customer needs, industry challenges, and accessibility goals
• Engage prospects with thoughtful conversations that create interest in Signapse’s solutions

• Respond to inbound enquiries and qualify potential opportunities
• Understand prospect challenges, priorities, and buying processes
• Identify organisations where Signapse’s technology can deliver meaningful value
• Schedule qualified discovery meetings for the Account Executive team
• Maintain a healthy pipeline of potential opportunities
• Work closely with Marketing to follow up on campaigns, events, webinars, and inbound leads
• Share insights from prospect conversations to improve messaging and market understanding
• Support Account Executives with account research and opportunity preparation
• Provide feedback on customer needs, objections, and market trends

• Represent Signapse professionally in all prospect interactions
• Support attendance at industry events, conferences, and networking opportunities
• Help communicate Signapse’s mission of making technology more accessible

• Maintain accurate CRM records and activity reporting
• Continue developing knowledge of AI, SaaS sales, accessibility technology, and the Deaf community
• Take ownership of personal development and progression within the sales team

The ideal candidate will have some of the following:

• Experience in a sales, business development, recruitment, customer success, fundraising, or other customer-facing role
• Strong communication skills, both written and verbal
• Confidence speaking with new people and building relationships
• A proactive and resilient approach to achieving goals
  
  Strong organisational skills and attention to detail
• Curiosity and a genuine interest in understanding customer challenges
• Commercial awareness and an interest in technology and innovation
• Ability to work collaboratively in a fast-paced startup environment
• Motivation to learn and develop a career in B2B SaaS sales

• Previous SDR, BDR, or SaaS sales experience
• Experience using CRM and sales engagement tools such as Hub…