Driver Development & Assurance Manager

Salary -85,470

At Great Western Railway,we'remorethan a train company
-we'rethe proud custodians of Brunel's iconic railway, one of the most prestigious networks in the world. With over 100 million passenger journeys each year and more than 275 destinations across the South West, South Wales and London, we deliver travel experiences through some of the UK's most beautiful landscapes and top tourist spots.

We'renot standing still. With a modern fleet and ambitious plans for growth,we'retransforming the way people think about rail travel: relaxing, fast, efficient,friendly and fun.

Our team of 6,000+ passionate colleagues-from engineers to on-board hosts-play a vital role in this transformation. And their efforts are paying offwithGWR's Customer satisfactionscoreof
92%-our highest in 20 years!

These results show what's possible when teamwork,prideand passion drive everything we do.

We'veset a new standard. Nowwe'relooking for more great people to help us keep raising it.

Ready to join something exceptional?

Discover opportunities at GWR and be part of our journey.

This role is part of the HQ Operations team, who are responsible for developing and maintaining the competence requirements of our operational colleagues against a robust set of operational procedures. The team's aim is to strive for continual improvement through development of people and processes.

Reporting to the Head of Driver Development & Assurance,the primary purpose of this role is to provide subject matter expertise and support in relation to driver training development, route learning, assessment and verification.

You will act as a regional liaison point between HQ Operations and Driver functions in relation to risk management and incident reduction plans.

You will assess and verify an allocated team of driver competent managers and trainers to ensure competence in accordance with company standards to provide a safe and efficient train service.

You will ensure alignment with industry good practice and business requirements by building substantial internal and external professional networks.

• Own and maintain regional route learning, assessment and driver training materials, ensuring they are accurate, compliant and fit for purpose.
• Develop and issue operational notices relating to route learning and assessment, supporting the safe operation of trains.
• Review and improve route learning, assessment and company standards, identifying and implementing opportunities for continuous improvement.
• Assess and verify Driver Competent Managers, covering assessment, incident investigation, training delivery and competence development.
• Support Depot Driver Managers and Driver Standards Managers with training, development, assessment and new entrant requirements.
• Design and deliver regional standardisation activities for Driver Competent Managers and represent HQ Operations in the Competence Review Process.
• Support incident investigations, safety meetings and operational forums, implementing appropriate actions and recommendations to improve safety and performance.
• Lead regional operational risk reduction activity, identifying and implementing actions to strengthen safety and operational standards.

• Flexible and ready to respond to the demands of a changing business.
• Able to demonstrate experience of working with others to deliver results, through effective relationship-building and communication.
• Well-versed in GWR and industry operational procedures and processes.
• Experienced in leading, managing and developing teams within a unionised environment and building relationships with trade union representatives.
• Experienced in working to tight deadlines, and successfully implementing new procedures and ways of working
• Proven experience of effective people management.

• Competence to drive trains and hold a current train driver licence, with a minimum of four years' train operation experience.
• Competence in rules and regulations with an excellent knowledge of rules and regulations, operating instructions, industry…