Construction Outreach Specialist

Overview

We are seeking a Construction Outreach Specialist with at least five years of experience designing and implementing public engagement programs as a consultant or project manager on infrastructure construction projects. Demonstrated experience working with public agencies to plan and implement construction in the transportation, water utility, or similar infrastructure sector is required.

• At least five years’ demonstrable experience leading teams on multiple infrastructure projects to plan and implement construction outreach programs.
• Experience managing defined scopes of work and working with clients to develop and implement construction outreach programs.
• Design and implement outreach and communications plans to help communities prepare for construction impacts; manage media and social media; conduct property owner, resident, and business outreach; organize in-person and virtual public meetings; develop project collateral; enable digital engagement; coordinate project tours, groundbreakings, and other event production; track comments and manage 24-hour hotlines.
• Commitment to developing and implementing equitable engagement strategies to reach marginalized communities.
• Superior communications writing and editing skills with the ability to translate complex technical information into easy-to-understand formats for non-technical audiences; create key messaging and public-friendly graphics; communicate high-impact activities such as access issues, detours, and closures.
• Strong relationship-building, listening, and customer service skills.
• Ability to work in a fast-paced environment managing multiple projects.
• Experience facilitating in-person and virtual community meetings, workshops, events, focus groups, listening sessions, and/or round tables.
• Ability to work collaboratively, facilitate contentious conversations, resolve conflicts, propose thoughtful solutions, and gain agreement with diverse stakeholders including clients and the public.
• Familiarity with reading and understanding technical materials, including construction contract specifications, design and construction sheets, permitting documents, and property owner agreements.
• Experience or academic coursework in Communications, Public Relations, Urban and Regional Planning, Environmental Studies, Public Policy, Political Science, Journalism, English, or related fields.
• Understanding of and commitment to the practice of public participation and an interest in information-based communications and government projects and decision-making.

The salary range is $79,000–$107,000, depending on experience. A range of position categories may be considered based on qualifications. Benefits include health coverage (medical, dental, vision), disability coverage, transit, 401k with company match, PTO, sick and holiday pay, and other paid time in support of work/life balance and community involvement.

Send your resume and cover letter detailing your construction outreach experience to car Work samples are encouraged.