Engagement Coordinator - Westminster

Overview

Engagement Coordinator – City of Westminster, CO. The Engagement Coordinator is a dynamic and strategic member of the Communications Division who strengthens the connection between the City, its residents, and its elected leaders. This role supports City Council engagement and advances community involvement in infrastructure and construction projects, following IAP2 best practices.

• Openings:
  Two Engagement Coordinator positions (one regular/benefited, one temporary/term-limited up to three years from date of hire).
• Salary: $91,797.00 - $ Annually
• Opening Date: 06/30/2025
• Closing Date: 07/21/2025

• Plan, coordinate, and execute public-facing events for City Council such as town halls, listening sessions, community forums, and other civic gatherings
• Support City Council communication efforts by working with subject matter experts to develop timely, thoughtful responses to community inquiries and public comments
• Administer Access Westminster, the City’s customer service portal, ensuring accurate routing, follow-up, issue resolution, and escalating issues appropriately
• Build strong working relationships with elected officials, internal departments, and community groups to support responsive, transparent governance
• Track public input and sentiment and prepare summaries and reports to inform Council decision-making
• Draft communications and engagement materials for a variety of public platforms, ensuring clarity and transparency
• Provide communications and event logistics support, including presentations and staffing at public events
• Design and implement public participation strategies for capital projects in alignment with IAP2 Core Values and best practices
• Collaborate with project managers, engineers, planners, and communications staff to provide strategic engagement on transportation, utility, and construction projects
• Translate complex technical information into accessible materials for residents through digital, print, and in-person channels
• Lead in-person and digital engagement for major infrastructure efforts, including construction notices, neighborhood meetings, pop-ups, mailers, digital content, and targeted communications
• Monitor construction impacts and community concerns, adjusting engagement strategies to maintain transparency and trust
• Develop and implement public participation strategies for infrastructure and capital improvement projects across the city
• Serve as a liaison between residents and project teams, documenting concerns and feedback and incorporating them into engagement plans
• Coordinate meetings with residents as needed
• Manage engagement budget and procurement processes; manage vendor relationships
• Maintain regular and punctual attendance

• Bachelor’s degree in public administration, communications, urban planning, political science, or related field
• Three (3) years of progressively responsible experience in community engagement, public participation, or public affairs in a government setting
• Experience managing construction or infrastructure-related outreach
• Proficiency in Microsoft Office, SharePoint, Canva, Adobe Creative Suite
• Possession of a valid driver’s license and maintenance of a safe driving record

• Bilingual skills, especially Spanish, are highly desirable

The City’s SPIRIT values are Service, People, Integrity, Respect, Innovation, and Teamwork. The City of Westminster emphasizes accessibility, inclusion, and responsive service to a diverse population.

Work is sedentary with some field, event, and construction-site activities. May involve evenings and events outside normal hours. Requires ability to travel to various locations and to interact with residents and stakeholders in community settings.

Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.

• Background checks including employment references and criminal history; may include credit check, driver license record, and education verification
• Drug screen
• Must be legally entitled to work in the United States

The City of Westminster is a drug-free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.