Facility Operations Manager

Oversee and manage the activities and operations of the Facility Operations Superintendent Team within the Facilities and Fleet Management Department. Responsibilities include but are not limited to building maintenance operations, custodial services (both internal and contracted), grounds maintenance (both internal and contracted), contracted maintenance services, facility security coordination, emergency response preparedness, and minor construction projects.

Provide highly responsible, professional, and strategic leadership and administrative support to the Department Director, Deputy Director, and Executive Leadership Team. Ensure County facilities remain safe, operationally efficient, secure, and prepared for emergencies.

The anticipated hiring range for this role is $95,596.84 - $. The full salary range for the role is $95,596.84 - $

• Collaborate with the Director and Deputy Director of Facilities and Fleet Management to manage the operational responsibility of the Facility Operations Team and recommend and administer policies and procedures.
• Manage the goals, objectives, priorities, and policies of each assigned service area of the Facility Operations Team, including security and emergency planning functions.
• Establish, within County policy, appropriate service and staffing levels; allocate resources accordingly to meet facility operational, safety, and security objectives.
• Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures. Assess workloads, identify opportunities for innovation and improvement, and direct the implementation of necessary changes.
• Coordinate facility security operations, including oversight of access control systems, surveillance equipment, and contractor security protocols in coordination with County Security and Risk Management.
• Develop and maintain facility emergency preparedness and response plans in compliance with County emergency management policies; ensure staff are trained in emergency procedures and participate in drills and exercises.
• Serve as a liaison between Facilities and County Emergency Management, Security, and first responder agencies for facility-related incidents, threats, or emergencies.
• Participate in the development of operational and capital improvement budgets. Forecast additional needs for funds, equipment, materials, and supplies. Monitor expenditures and recommend adjustments as necessary.
• Select, train, provide strategic leadership to, and evaluate Facility Operations Superintendents. When necessary, coach Superintendents to correct deficiencies and implement improvement plans.
• Actively participate in the recruitment and hiring of maintenance and operations staff.
• Review and prepare preventative maintenance and life-safety reports to ensure performance expectations are being achieved and documented.
• Lead facility response efforts in emergency situations such as power outages, severe weather events, or security incidents; coordinate post-incident facility restoration and reporting.
• When necessary, respond to emergency facility-related situations both during and after business hours.
• Actively participate in snow removal and inclement weather operations at County facilities.
• Work in conjunction with the Purchasing Department to create scopes of work for Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Bids (RFBs); review and evaluate responses to make informed, sustainable decisions.
• Prepare and deliver presentations to the Board of County Commissioners and other stakeholders to communicate key facility, security, and emergency management updates, initiatives, and recommendations.
• Perform other related duties and responsibilities as required.

• Operational characteristics and services provided by a comprehensive facilities, security, and maintenance organization.
• Principles and practices of facility security management, including access control, CCTV systems, alarm monitoring, and key control protocols.
• Emergency management and facility emergency planning, including incident response, evacuation procedures, business continuity, and disaster recovery planning.
• Organizat…