Field Service Technician; Salt Lake , UT
Listed on 2025-11-25
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Trades / Skilled Labor
Field/Service Technician, Maintenance Technician / Mechanic
Field Service Technician (Salt Lake City, UT)
Join Hiab Brasil as a Field Service Technician in Salt Lake City, UT. Apply today!
Benefits- $3,000 sign‑on bonus!
- Employees First: experience easiness, empowerment and excellence every day.
- Comprehensive benefits including health, vision, dental, company-paid & voluntary life insurance from day one.
- 401(k) with 6% company match.
- Personal time off and company‑paid holidays.
- Career growth opportunities and competitive salary commensurate with experience.
- Paid training.
- Boot allowance.
- Company mentoring program.
- Tuition reimbursement for job‑related continued education.
- Referral program.
- Company cell phone, laptop and/or credit card for business use.
Perform preventive maintenance, safety checks, corrective actions, upgrades and refurbishment on equipment at external or Hiab locations, following the Manager’s instructions. Contribute to productive customer relationships and adhere to best practices in all administrative and technical activities. Field service work will be carried out in the Salt Lake City, UT and surrounding areas.
Main Tasks and Responsibilities- Stay current with technical developments via service bulletins and courses.
- Maintain knowledge of technical specifications of relevant equipment.
- Respond to customers in a way that maximizes satisfaction, following Hiab Customer Satisfaction Guidelines.
- Protect self and others, follow safety rules and environmental requirements, and report any safety concerns.
- Operate and maintain the assigned service vehicle in compliance with Hiab policy and regulations.
- Inspect, troubleshoot, report, plan and conduct service or repair as directed.
- Submit regular reports and maintain accurate documentation.
- Plan and manage time and resources for maximum benefit and cost‑effectiveness.
- Ensure accurate invoicing and protect spare‑part security.
- Recognize and communicate sales opportunities.
- Provide feedback for continuous quality improvement and support innovative thinking.
- Coach junior colleagues and trainees as necessary.
- Obtain and maintain a 1‑year DOT Medical Card.
- Be mobile, adaptable and able to work in variable physical site conditions without direct supervision.
- Hold a qualification from a higher vocational school in mechanical engineering, hydraulics, electrics or electronics, or equivalent experience.
- Possess working technical knowledge of all HIAB product lines (mechanicals, hydraulics, electrics, electronics).
- Have working knowledge of diesel engines and hydraulic drive systems.
- Fluent in local language and working proficiency in English (spoken and written).
- Hold operators licenses for all equipment used, in line with local requirements.
- Maintain records in compliance with agreements.
- Understand and comply with Hiab USA operating and technical procedures and workplace instructions.
- Comply with all safety and environmental requirements.
- Own necessary tools.
- Minimum high‑school diploma or GED required.
- Technical or secondary college preferred.
- 3+ years of mechanical, hydraulic or electrical operations preferred.
- Customer‑oriented.
- Able to cope with stressful situations.
- Capable of operating independently.
- Diagnostic and troubleshooting skills.
- Responsible behavior under prevailing circumstances.
- Hands‑on skills for mechanical, hydraulic, and electronic operations.
- Ability to safely operate equipment for testing and repair.
- Basic computer skills.
- Resonates with Hiab values: caring, reliable and pioneering.
- High sense of urgency.
- Service- and customer‑focused.
- Passionate about driving performance improvements.
- Process‑oriented.
If you are excited about this opportunity, please submit your Resume/CV today for consideration!
HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications,…
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