Customer Service Representative-Brighton

Customer Service Representative - Brighton

Corrigan Oil is hiring a full-time Customer Service Representative in Brighton, MI.

$17.00 – $20.00 per hour

Brighton, MI 48116

Accepting applications until January 1, 2026 at 01:59 PM EST

The primary function of a CSR is to provide exceptional support to our customers, take orders and bill invoices.

• Engage with customers via telephone, email, or in person, offering expert support and information on products and services.
• Handle customer billing and cash deposits with precision and efficiency.
• Collect and process orders for new or additional products or services.
• Demonstrate proficiency in filling propane cylinders if required, maintaining safety protocols.
• Lift up to 50 lbs and assist in sorting/distributing mail for efficient office operations.
• Prepare deposits on weekends and provide backup support to the receptionist as needed.
• Process driver tickets and invoicing tasks accurately.
• Address and resolve customer inquiries and complaints, escalating beyond scope to specialists.
• Maintain records of interactions, demonstrate accuracy in data entry, and stay proficient in MS Office.
• Apply customer service ethics and procedures, collaborating with internal departments to resolve issues promptly.
• Maintain positive interpersonal skills with customers and coworkers, fostering teamwork in face‑to‑face interactions.
• Commit to reliable attendance, prioritize safety, and fulfill additional duties as assigned.

• High school diploma or equivalent.
• Proficient in administrative and documentation procedures.
• Strong organizational and reasoning skills.
• Excellent administrative writing, reporting, scheduling, time‑management, and presentation skills.
• Ability to pass a 7‑year criminal background check.

• Medical, dental & vision insurance.
• Life insurance.
• Short‑term disability coverage.
• Vacation & paid sick time.
• Paid holidays.
• 401(k) plan – company matches 50% up to 5% of employee income.

Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Customer Service
• Industry: Consumer Services

For more information or  Corrigan Oil's career portal.