Early Morning Stock Associate

Early Morning Stock Associate

Ross Stores, Inc. is an off‑price retailer with over 2,200 stores, a Fortune 500 company with $20.4 billion in 2023 revenues. We value our people and offer a fun, treasure‑hunt shopping experience.

• Success – Our winning team pursues excellence while learning and evolving.
• Career growth – We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – We work together to solve hard problems and find the right solution.
• Diversity, Equality & Inclusion – We celebrate backgrounds, identities, and ideas and strive to be a positive force in our community.

The Retail Associate ensures customers have a positive shopping experience by greeting them, maintaining a clean work area, and presenting merchandise properly. The associate performs all store functions as needed and may be asked to assist with additional tasks to meet operational goals.

• Practices safe behaviors and maintains a clutter‑free sales floor.
• Treats customers and associates with respect and courtesy; uses company recognition programs.
• Assists customers, is register‑trained, answers questions politely, and greets all customers with eye contact and a smile.
• Responds promptly to customer service calls and handles issues courteously, involving store leadership when necessary.
• Represents and supports the company brand at all times.
• Performs cleaning tasks (sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, disinfecting high‑touch areas).
• Maintains a professional appearance and adheres to the dress code.
• Performs daily assigned sizing and recovery per best practice.
• Expedites newly received merchandise to the sales floor, merchandises per guidelines, and maintains brand familiarity.
• Understands loss‑prevention programs, shortage protocols, and merchandise protection standards.
• Safeguards confidential, cash, and credit card information.
• Follows mark‑out‑of‑stock policies and cash handling procedures.
• Demonstrates urgency and maximizes productivity by executing best practices and minimizing workflow steps.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leads by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Effectively communicates with customers, associates, and store leadership in a friendly, respectful, and cooperative manner.
• Performs basic mathematical calculations commonly used in retail.

• Uses store equipment, including PDTs, registers, and PCs.
• Spends up to 100 % of working time standing, walking, and moving around the store.
• Bends at the waist, squats, kneels, climbs, carries, reaches, and stoops regularly.
• Pushes, pulls, and lifts more than 25 lb occasionally; more than 20 lb for stockroom shifts.
• Uses janitorial equipment, rolling racks, ladders, and other supplies.
• Other assignments may require additional qualifications and skills.

None

This job description summarizes the primary duties and responsibilities of the position. It is not exhaustive and may change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We are committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, marital or domestic partnership status, medical condition, genetic information, gender, gender identity, sexual orientation, and other protected categories.

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