Engine Field Service Engineer

Responsibilities   Manage, as the back‑office primary point of contact for customers, CT7/T700 and AE2100D engine service‑related inquiries, issues and technical evidences arising from operators and maintenance activities.
Be accountable for query and answer response in a timely and efficient manner by collaborating with engineering teams to develop and implement solutions for complex technical problems and providing prompt feedback to customer issues.
Accomplish on‑field technical interventions on CT7/T700 and AE2100D engine models when requested by the customers, including troubleshooting activities and planning maintenance scope.
Perform scheduled and unscheduled maintenance activities related to engine maintenance/repair.
Autonomously execute maintenance operations tasks and evaluate collected results in technical manual.
Perform engine borescope inspection.
Compile technical report at the completion of each intervention activity.
Be the health and safety coordinator during on‑site intervention.
Act as certifying staff related to engine maintenance activities and issue release to service certificate.
Qualifications   Bachelor's degree or Technical High School Diploma with previous solid experience in a similar role.
Thorough knowledge of operation and maintenance of turboshaft and turboprop engines, accessories, installations, control and monitoring systems, and interfaces with airframe (CT7/T700 and AE2100D family engines a plus).
Ability to autonomously carry out hands‑on maintenance activities such as borescope inspection, LRU replacement, module change, etc.
Ability to read and understand electrical and mechanical schematics of complex equipment.
Knowledge of configuration control rules, processes and procedures.
Knowledge of engine logbook for consultation and analysis of engine and engine parts data.
Ability to read and understand nomenclature catalogues, engine technical publications, regulations and applicable procedures (maintenance manuals, parts catalog, calibration procedures) as well as change proposal, technical disposition and repair schemes/instructions.
Ability to evaluate area of improvement of existing maintenance procedures.
Strong MS Office knowledge.
Strong customer mindset; strong interpersonal and communication skills.
Availability to travel on short notice, mainly in Italy.
Fluent Italian and English.
Holder of EMAR 66 / AER(EP) / P‑66 MILITARY AIRCRAFT MAINTENANCE LICENCE (B1/C) or EASA equivalent.
Eligible for NATO security clearance.
Work visa in accordance with local regulation is required.
Desired Characteristics   Prior experience working in the military environment.
Ability to document, plan, market, and execute programs.
Leading initiatives of moderate scope and impact.
Ability to coordinate several projects simultaneously.
Benefits  Smart working and work life‑balance. Total Rewards. Performance related bonuses and local bonus scheme. Flexible benefits platform. Life and injury insurance. Private medical coverage. Employee assistant program. Employee special awards (service and recognition). Local special agreements and discounts. English and languages training for you and one member of your family. Technical, leadership and development trainings.
EEO Statement  Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc.
Additional Information  Relocation Assistance Provided:
No

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