Scheduling Assistant - FTC

Position: Scheduling Assistant - 6 Month FTC
Location: Stoke Gifford

New Opportunity:
Scheduling Assistant – 6 Month FTC

Are you ready to step into a fast-paced role where no two days are the same?

We’re looking for a highly organised Scheduling Assistant to join a thriving, technology-driven business in Bristol. You’ll be part of a growing team that’s shaping the future of energy management through smart metering solutions.

✨ The Essentials

* Salary: £26,000 – £27,000

* Hours:

35 per week, Monday–Friday, 9am–5pm

* Start: ASAP - 6-month FTC, with view to go permanent

* Location:

Bristol (office-based initially, hybrid after training – 2/3 days office/home)

🎁 Benefits You’ll Love

* Pension scheme

* 20 days holiday + bank holidays (rising to 25 with service)

* Option to buy up to 5 extra holiday days per year

* Employee Assistance Programme (health/legal/counselling)

* Award bonus scheme

* Season ticket loans

* Fun social activities (Summer BBQ, festive lunch) & MORE!

What You’ll Be Doing:
As part of the scheduling team, you’ll be the link between customers and engineers—making sure appointments for smart meter installations, exchanges, and maintenance are arranged smoothly and efficiently.

Your Responsibilities Will Include:

* Handling customer queries via phone and email.

* Scheduling and coordinating engineer diaries.

* Allocating urgent/emergency work effectively.

* Hitting performance targets and KPIs.

* Using initiative to solve scheduling challenges.

* Ensuring all service levels are met.

* Building strong relationships with your team, engineers, and partners.

What You’ll Bring :

* Up to 2 years’ experience in scheduling/administration (desirable, not essential).

* Awareness of Meter Operators (MOP) – a bonus!

* Excellent customer service and communication skills.

* Strong multitasking and problem-solving ability.

* Confident IT skills (PC systems & MS Office).

* A proactive, professional, and team-focused approach.

For your information:

* Interested? Please send your CV in as a Word format only

** Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

*** Not for you but you know someone suitable? Take advantage of the Your Recruit paid referral fee

Due to the large numbers of responses we receive, despite our best efforts, it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

Your Recruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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